If you dont have access to your purchased downloads and they are not available in your Downloads and Updates and/or Purchase History
- Email cozycatdelivery[at]gmail.com with “File Recovery Help” in the subject line
- Provide the paypal email, personal email entered at checkout and what base you purchased in the message field, just to verify your purchase.
- Thats all you have to do! We will get back to you asap! (Please be sure to check your inbox’s spam folder if you don’t see it.)