Can’t find your files?

If you dont have access to your purchased downloads and they are not available in your Downloads and Updates and/or Purchase History

  1. Email cozycatdelivery[at] with “File Recovery Help” in the subject line
  2. Provide the paypal email, personal email entered at checkout and what base you purchased in the message field, just to verify your purchase.
  3. Thats all you have to do! We will get back to you asap! (Please be sure to check your inbox’s spam folder if you don’t see it.)